diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 7787148213
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a proper signal and then click on send OTP, and if you don't receive the OTP within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate the account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and install it, then you can log in and play. This should fix any problems and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means users can access their earned funds, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay can be a temporary setback in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds are withdrawable. Earnings from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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